Operations · Field Service
VanVed vs ServiceTitan
for Field Service
Why businesses choose VanVed over ServiceTitan
ServiceTitan is not sold to, or priced for, an Indian SMB — and its GST model does not exist. VanVed gives a small contractor a work-order lifecycle with enforced transitions, GST-correct estimates, inventory-backed parts and technician stats, at a fraction of the cost and with no per-Pro-module upsell.
Capability by capability
Every row below is what our 2026 research found — including the rows we lose.
| Capability | VanVed | ServiceTitan |
|---|---|---|
| Dispatch board | Drag-and-drop now — a Board view and a Schedule view, drop a job on a status column or a technician lane to reschedule or reassign; no live technician location on the board | Live board with drag-and-drop rescheduling and technician location |
| Skill- and proximity-based auto-assignment | Manual assignment; the only automatic check is an overlap refusal | Automated assignment plus capacity planning |
| Tiered pricebook presented on a tablet | Flat service catalogue with one default charge per service | Dynamic good/better/best pricebook, its strongest feature |
| Work-order status history and audit | Every transition recorded with who, when and why, and illegal transitions refused | Full job history |
| Parts to inventory | Stock movement on completion, blocked if stock is short | Inventory and purchasing included |
| Technician performance reporting | Per-technician job counts and average completion time endpoints | Deep scorecards, revenue per tech, conversion rates |
| Take payment in the field | No — the invoice is raised, collection happens elsewhere | Card payment in the mobile app |
| Cost of entry | One platform fee; field service is one module among ~40 | Enterprise pricing with paid Pro add-ons for dispatch, marketing, fleet and pricebook |
| India GST on estimates and invoices | CGST/SGST/IGST split by place of supply, built in | US/Canada-oriented; not an India product |
Where ServiceTitan is ahead of us today
For a real dispatch operation ServiceTitan is still in a different class. Its board now matches VanVed's on drag-and-drop, but ServiceTitan adds live technician location and capacity planning on top of it. It also auto-assigns by skill and proximity, presents a tiered pricebook that measurably lifts ticket size, and lets the technician take payment on the spot. VanVed has none of those, and no fleet or call tracking.
We publish this because a comparison that only flatters us is worth nothing to you. If one of these gaps is the thing you actually need, ServiceTitan may well be the better buy.
What VanVed's Field Service module does
- Work orders
Create work orders and schedule technicians against them.
- Board & schedule views
See jobs on a board or a calendar schedule.
- Inventory deduction
Parts used on a job deduct from stock automatically.
- Customer sign-off
Capture a customer sign-off when the job is done.