Sales & Customers · CRM
VanVed vs HubSpot
for CRM
Why businesses choose VanVed over HubSpot
VanVed charges for the organization, not the seat — you can put every rep, every manager and every back-office user on it without the bill moving, and HubSpot's Professional tier alone is ₹1.25 lakh of mandatory onboarding before the first seat. WhatsApp sending works on the plain CRM instead of requiring a second Hub, custom stages now let a tenant shape the pipeline to its own process, and the same login already holds quotations, GST invoicing, projects and memberships, so a won deal becomes an invoice or a project without an integration.
Capability by capability
Every row below is what our 2026 research found — including the rows we lose.
| Capability | VanVed | HubSpot |
|---|---|---|
| Companies, contacts, deals, tasks and notes | Yes, with a lead-to-deal conversion that keeps qualification | Yes |
| Pipeline stages | Yes now — Pipeline/PipelineStage models replace the six fixed stages; rename, reorder, add or remove stages per organization from a Pipelines settings tab, kanban board runs against the dynamic list | Multiple pipelines, fully custom stages (15 pipelines on Starter, 100 on Professional) |
| Custom fields on records | Yes on Deals now — CrmFieldDefinition custom fields with required-field validation, managed from a Custom Fields admin tab; Contacts and Companies still have none | Yes, thousands of properties; custom objects at Enterprise |
| WhatsApp from a contact or deal | Yes — sends through your own Meta Cloud API credentials, every attempt logged with the provider's own error | Native, but only if you also buy Marketing or Service Hub Pro; capped at 1,000 template messages a month |
| Workflow automation | Yes — lead created, deal created or deal moved to a stage, then send email, create a task or reassign the owner | Yes, far deeper — 50 restricted workflows on Starter, 300 fully custom on Professional |
| AI help with follow-ups | Drafts a follow-up email from the real record; it never sends without you | Agent Hub — prospecting, notetaker, deal summaries — metered in credits you top up |
| Sending email from the CRM | No — no inbox sync, no templates, no sequences. Automation can send; a rep cannot | Two-way Gmail/Outlook sync from free; sequences at Professional |
| Who can see whose pipeline | Two levels only: an org admin sees everything, everyone else sees only their own records | Teams at Professional, nested hierarchies and field-level control at Enterprise |
| What you pay | One subscription for the organization, priced by how many modules you switch on — sales seats are free | Per seat: ₹585/mo Starter, ₹7,497/mo Professional plus ₹1,25,000 one-time onboarding |
Where HubSpot is ahead of us today
HubSpot is still the more configurable CRM. It has custom properties and custom objects on every record; we now have custom fields, but only on Deals — Contacts and Companies are still fixed-schema. It syncs a rep's actual mailbox and runs sequences off it — our CRM cannot send a single email from a contact record, only a workflow rule can. And its permission model has real teams and hierarchies, where ours knows only 'org admin' and 'the person who owns this row'.
We publish this because a comparison that only flatters us is worth nothing to you. If one of these gaps is the thing you actually need, HubSpot may well be the better buy.
What VanVed's CRM module does
- Companies and contacts
Keep the businesses and people you deal with in one place.
- Deal pipeline
Move deals through stages and see the pipeline value at a glance.
- Tasks and notes
Log what happened and what to do next, against the right record.