Content & Growth · Surveys

VanVed vs Google Forms
for Surveys

NPS, CSAT and feedback, with a real score.
Where VanVed is ahead

Why businesses choose VanVed over Google Forms

A respondent sees the tenant's brand on the tenant's domain, not a Google form — and the answer lands against the ticket, booking, membership or registration that prompted it, with a real NPS score and a response-over-time chart on top. Branching is genuinely more flexible: a rule can jump to a named later question or end the survey, rather than only moving between sections.

Capability by capability

Every row below is what our 2026 research found — including the rows we lose.

VanVed compared with Google Forms for Surveys
CapabilityVanVedGoogle Forms
CostIncluded in the platform planFree, with unlimited responses
Question type countEightTwelve, including file upload and grid questions
BranchingPer-question skip rules — jump to a specific later question or straight to the endGo-to-section only, and only from multiple choice and dropdown
Answer validationRequired flags and type-checked answersRequired plus regex, ranges and length validation
Anonymous responsesAnonymous by default, with duplicate detection that does not store identityWorks with no sign-in; email collection off by default
Whose brand the respondent seesThe tenant's own colours on the tenant's own domainGoogle chrome and fonts, no custom domain
Results viewPer-question charts, an NPS score, a daily response series and CSVSummary charts and one-click Sheets export, but no drop-off analysis
Connection to the rest of the businessA response can be attached to a helpdesk ticket, booking, membership or event registrationA spreadsheet
Getting the survey to peopleA public link, an iframe embed and an email blast to a typed list — one shared link, so nothing is tracked per recipient, and no QRLink, email, embed and QR

Where Google Forms is ahead of us today

Google Forms is free, has more question types including file upload and grids, has stronger answer validation with regex and ranges, and can be shared as a QR code. This can embed the form and email the link to a list, but the link is the same one for everybody.

We publish this because a comparison that only flatters us is worth nothing to you. If one of these gaps is the thing you actually need, Google Forms may well be the better buy.

What VanVed's Surveys module does

  • NPS & CSAT

    Run NPS and CSAT surveys and see the score computed for you.

  • Custom surveys

    Build class-feedback or pulse surveys with your own questions.

  • Public or staff-only

    Share a survey by public link, or keep it staff-only.

  • Results

    See response distributions per question.

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